ABOUT

Hi, I'm Kristiina and this is my story.

Twenty-five years of serving others taught me one thing: hospitality isn’t about properties. It’s about people.
For most of my life, I’ve been in leadership and management roles, leading large volunteer groups, military personnel, coordinating projects here in Leavenworth, and building a career centered around organization, service, and caring for others. Vacation rental management became a natural fit because it gave me another way to do what I’ve always loved most: serve people well.

Kristiina Miller

Owner & Host · Leavenworth Direct

2001

Hosting Guests Since

900+

Verified guest reviews

300+

Properties managed

4.97

Average guest rating

To me, hospitality is personal.

I never wanted to create a company that felt cold, corporate, or disconnected. I wanted guests to feel cared for and homeowners to feel completely confident that their property was in trustworthy hands. I believe relationships matter, communication matters, and people should never feel like “just another booking” or “just another owner.”

As a local resident of Leavenworth, I’m always thinking of ways to improve, grow, and make the experience better for both guests and owners. I love organizing, problem-solving, creating systems, and bringing new ideas to life. I’m also someone who simply loves to work hard, it’s how I’m wired. If I have a day off, you’ll probably still find me cleaning or organizing at home because, strangely enough, I actually find it relaxing.

Outside of business, I’ve been married to my husband Jason for over 16 years, and we live together with our daughter, along with a lively household that includes two cats, one dog, and two birds. I also love to sing, and if you happen to look me up online, you may even stumble across a fun appearance I did with Mike Rowe of Dirty Jobs. I’ll let you discover that story for yourself.
At the end of the day, what I want homeowners to feel when they hire me is simple: trust, peace of mind, and the feeling that they’ve gained a true partner, not just another property manager.

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If you give me 1% of your trust, I'll earn the other 99%.

Kristiina Miller

What I believe.

Three principles that guide how I run every property — and treat every guest.

Trust is earned, not assumed

I treat every owner’s property like it’s my own home, and every guest like they’re staying with family.

Local always wins

I live in Leavenworth. My team lives in Leavenworth. We know this town and we know what makes a stay great.

Details make the difference

The small things you might miss are the small things I notice. That’s how we keep ratings at 4.97★.

The team behind every stay

I'm not alone in this — and that's by design.

Behind every property is a small, trained, local team I’ve handpicked over the years: housekeepers who know our standards, a maintenance crew available 24/7, and on-site managers who walk through every property before each guest arrives.

We don’t outsource. We don’t subcontract. Every person caring for your stay or your rental is someone I trust personally.

Two ways to work with me.

Stay with us

Book direct in one of my hand-picked condos in the heart of Leavenworth.

Let me manage your rental

Trusted, local property management for owners who want peace of mind.